More control
Third-party scheme
You can nominate a friend or family member to act as an authorised user to deal with your account. By setting a password for your account, they can access your details securely.
Textphones
If you have a hearing or speech difficulty, you can contact us by textphone free:
Customer services - 08081 219 783 (Monday - Friday 8am - 10pm, Saturday & Sunday 8am - 8pm)
Lost & stolen phones - 08081 219 783 (24 hours a day)
